FAQ

General Questions

Yetim Eli France is a humanitarian non-profit association established under French Law of 1 July 1901. We deliver aid to people in need worldwide without discrimination based on region, religion, language, race or identity.

Yes. Our projects, their uses, oversight and activity reports are published transparently on our website and through our annual reports.

Yes. You can apply to volunteer through our website and participate in projects after review.

No. Yetim Eli France is an independent humanitarian organization with no affiliation to political or religious parties.

Do not respond to requests for personal details or "refund promises" from non-official channels; report suspicious cases to us.

About Donations

Donations are used in projects aligned with the donor's intent and our mission. If unusable, they are redirected to similar needs.

Yes. In-kind donations (such as unused clothes, blankets, non-perishable food) can be accepted with prior arrangement.

You can track your donation status and access project result reports using the contact information you provided (email/phone).

Payment

Online donations may be made via credit card, PayPal, or bank transfer under secure French/EU standards. Donations are final and non-refundable. Card details are not stored on our site.

Yes. You can donate online from abroad or via international bank transfer (SWIFT).

Yes. A receipt compliant with legal requirements may be issued; online transaction statements also serve as valid documentation.